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Customer service
24-hour hotline 00800 24 800 800
From outside Switzerland: +41 58 285 28 28
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Contact & services myBaloise customer portal

Do you already have login details? Then you can log in directly to myBaloise.
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The benefits of myBaloise
  • Faster and more secure access to all your insurance documents e.g. International Insurance Card
  • Up-to-date information about the status of your claim
  • Convenient management of your personal data
  • Direct contact with your customer adviser
  • Centrally access all online services* for corporate customers with myBaloise Business.

* Business Life Direct, transport insurance with BalCert, building guarantees and web damage  notification Accident/health
Registration
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Information material
for private customers Terms of Use for Online Services pdf - 2 MB Factsheet - myBaloise pdf - 307 KB
for corporate customers Terms of Use for Online Services pdf - 2 MB Application for the use of the online services pdf - 481 KB myBaloise Business pdf - 71 KB

Due to maintenance work, some systems will not be accessible on Saturday, 23/11/2024. Thank you for your understanding.
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